Assigning Presence Reason Lists to a Group

To assign one or more presence reason lists to a group: 

  1. Go to User Management > Groups.
  2. Click on the name of the group that you are assigning presence reason lists to.
    The detail panel appears.
  3. Click the Add Reason... field.

    A drop down appears with the list of available presence reason lists.

  4. Select a presence reason list, or type the first few letters the list's name.

    You can also type a name in this field to create a new list. The list will be empty and you'll need to add the reasons to the list.

  5. Click the plus sign (+) next to the Add Reason ... field to add the presence reason list to the group's details.
  6. Repeat steps 3 and 4 to add other presence reason lists to the group.
  7. Click Submit.